Online Resolution of Disputes in the Indian Securities Market

SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market” as well as subsequent corrigendum dated Aug 4, 2023 for the said circular. Both these circulars are attached here.


Addendum to the circular 

A common Online Dispute Resolution Portal (“ODR Portal”) for resolution of disputes arising in the Indian Securities Market has been established.

The said ODR Portal (Securities Market Approach for Resolution through ODR Portal) can be accessed via the following link –

You are requested to take note of the contents of the said SEBI circulars.

As per clause 41 of the said circular, all the existing agreements with clients shall be amended or deemed to incorporate provision to the effect that the parties agree to undertake online conciliation and/or online arbitration by participating in the ODR Portal and/or undertaking dispute resolution in the manner specified in the said Circular.